The Erlanger 403(b) and 401(a) Plans have transitioned to Prudential Retirement.

You can now check your account balances, perform transactions and take advantage of new tools and services that can help you reach your retirement goals!

Get Started – Access your account.

  • Create an online password and user ID at
    Click the “Register Now” button and follow the instructions.
  • To register by phone, call 877-PRU-2100 (877-778-2100). When asked for your
    account number, enter your Social Security number and follow the prompts to
    create a PIN.

Prudential’s representatives are available at 877-PRU-2100 (877-778-2100)
Monday through Friday, 8 a.m. to 9 p.m. ET.

For help consolidating your retirement savings, call 800-249-2430
Monday through Friday, 8 a.m. to 6 p.m. ET. *

* Surrender charges may apply if you roll over assets in the MetLife Growth Plus Account. Check with MetLife for more details.

Use this form to designate the person(s) to whom benefits under this plan, if any, are to be paid in the event of your death. If you are married or separated (but not divorced) at the time of your death, and if you wish to have your benefits paid to someone other than your spouse, your spouse must consent to the designation you have made herein.

Prudential Enrollment Form 403(b). NOTE: Original MUST be returned to HR Office/Benefits Manager. • Once you see the deduction on your payroll, you can change your contribution by going to Self Service / Benefits / Benefits Summary / Scroll down to Retirement Savings and click / Click Edit on the next screen and change your election / You can do a flat dollar amount or a percent. You cannot stop your deduction here; that requires a paper form